FAQs

HOW WILL I KNOW WHEN MY ORDER’S BEEN RECEIVED AND SENT?

You will receive an email from us as soon as the order is processed and a tracking number once it’s been dispatched.

HOW LONG DOES DELIVERY TAKE?

We use Royal Mail’s Tracked48 with Signature service for UK mainland delivery in 2-3 working days. For international delivery we use their International Tracked and Signed service for 3-5 working days delivery in Europe, and 5-7 working days outside of Europe.

IS A SIGNATURE REQUIRED FOR THE RECEIPT OF MY ORDER?

Yes we use a tracking and signature process for every order.

DO YOU OFFER A CLICK AND COLLECT SERVICE?

Yes, we are based in Soho, London W1, a few minutes from both Tottenham Court Road and Oxford Circus tube stations. Select this option at checkout.

HOW DO I EXCHANGE OR RETURN MY ORDER?

Click on this link ( Shipping, Return and Exchange )

HOW DO I CONTACT FLEET?

HOW DO I LEAVE FEEDBACK AND SUGGESTIONS ON YOUR PRODUCTS OR WEBSITE?

We welcome feedback on our product and service
Click on this link ( contact details ) or email us directly info@fleetlondon.co.uk

I HAVE FORGOTTEN MY PASSWORD.

Click on this link ( Forgotten Password? )

HOW DO WE USE COOKIES?

Click on this link ( Privacy Policy )

HOW DO I CHECK MY SIZE?

For shirts and boxer shorts please click on this link ( Size guide )

CAN I AMEND MY ORDER?

We are sorry but an order cannot be amended once it has been processed.

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