FAQs
HOW WILL I KNOW WHEN MY ORDER’S BEEN RECEIVED AND SENT?
You will receive an email from us as soon as the order is processed and a tracking number once it’s been dispatched.
HOW LONG DOES DELIVERY TAKE?
We use Royal Mail’s Tracked48 with Signature service for UK mainland delivery in 2-3 working days. For international delivery we use their International Tracked and Signed service for 3-5 working days delivery in Europe, and 5-7 working days outside of Europe.
IS A SIGNATURE REQUIRED FOR THE RECEIPT OF MY ORDER?
Yes we use a tracking and signature process for every order.
DO YOU OFFER A CLICK AND COLLECT SERVICE?
Yes, we are based in Soho, London W1, a few minutes from both Tottenham Court Road and Oxford Circus tube stations. Select this option at checkout.
HOW DO I EXCHANGE OR RETURN MY ORDER?
Click on this link ( Shipping, Return and Exchange )
HOW DO I CONTACT FLEET?
HOW DO I LEAVE FEEDBACK AND SUGGESTIONS ON YOUR PRODUCTS OR WEBSITE?
We welcome feedback on our product and service
Click on this link ( contact details ) or email us directly info@fleetlondon.co.uk
I HAVE FORGOTTEN MY PASSWORD.
Click on this link ( Forgotten Password? )
HOW DO WE USE COOKIES?
Click on this link ( Privacy Policy )
HOW DO I CHECK MY SIZE?
For shirts and boxer shorts please click on this link ( Size guide )
CAN I AMEND MY ORDER?
We are sorry but an order cannot be amended once it has been processed.
