Shipping, Return and Exchange

Delivery, Post & Packing

Fleet London uses the Royal Mail for deliveries worldwide. You will receive a tracking number with your order confirmation when it is dispatched.

UK: For orders under £100 P&P is £4, for orders over £100 P&P is FREE. Delivery should normally take 2 business days and a signature for receipt will be required.

*Click and Collect*. Free service for any order value. Fleet London is based in Soho, London W1, a few minutes from Tottenham Court Road and Oxford Circus tube stations. Select this option, if desired, at the check-out.

European Union, Norway and CH: For orders under £100 equivalent P&P is £8, for orders over £100 equivalent P&P is FREE. Delivery by courier should normally take 4-5 business days and a signature for receipt will be required.

Rest of the world: All orders will be subject to a £12 P&P charge, be by courier and should normally take 4-5 business days. A signature for receipt will be required. Fleet London cannot be responsible for any import taxes, duties or local sales taxes payable locally.

 

Returns

Fleet London will offer a full refund or exchange for your order or any part thereof if we receive a return from you within 14 days of your receipt of the goods. Please note that shirts must be in their original and unworn condition and with barcodes intact. With respect to boxer shorts, given the nature of the product, we can only accept returns if they are in the original and unopened packaging.

Fleet London will refund the cost of return postage on any exchange ( in full or in part ), and Fleet London will also refund the cost of return postage if the goods supplied were not those ordered or if they were faulty, but not in the case of other returns.

Fleet London cannot accept responsibility for any return package until it is received by us and so we strongly recommend that returns are sent to back to us using a “signed for service” or “tracked delivery” postage service, both available from, for example, the Royal Mail, and that you retain a proof of postage.

Please send returns and exchanges to H2/ 18 Hollen Street, Soho, London W1F 8BG.

If you have any questions arising from these terms please don’t hesitate to contact us: info@fleetlondon.co.uk

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